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98tb Frequently Asked Questions

Everything you need to know about playing on 98tb — from creating your account and depositing via JazzCash or EasyPaisa, to cricket betting, bonus terms, and responsible gaming. Browse by category below or jump straight to the section most relevant to you.

Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming

Why Players Trust 98tb

Before diving into the detailed Q&A, here is a quick snapshot of what makes 98tb the go-to platform for online casino and sports betting in Pakistan.

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Live Cricket Betting

Real-time markets on PSL, Pakistan internationals, and global T20 tournaments — updated ball by ball throughout every match.

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PKR Payments

Deposit and withdraw in Pakistani Rupees using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK — no currency conversion needed.

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International Licence

98tb operates under a recognised international gaming licence with mandatory fairness audits, player fund protection, and responsible gaming obligations.

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Mobile-First Platform

The full 98tb experience — slots, live casino, cricket betting — works flawlessly in any modern mobile browser across Android and iOS devices.

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Regular Promotions

New player welcome bonuses, reload offers, free spins, and a loyalty programme that rewards consistent play with elevated limits and exclusive perks.

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24/7 Support

Round-the-clock customer support via live chat and email means there is always a real person available to help, any hour of the day or night.

Account & Registration

Visit 98tb.org and click the Register button. Fill in your full name, Pakistani mobile number, email address, date of birth, and a secure password. You must be 21 years or older to register. Once submitted, you will receive an SMS verification code to confirm your number, after which your account is active and ready for KYC verification.

98tb requires a clear scan or photograph of your Pakistani CNIC (Computerised National Identity Card) — both front and back. In some cases you may also be asked for proof of address or a selfie for biometric matching. KYC is mandatory before your first withdrawal and is required by our international gaming licence to protect players and prevent fraud.

In most cases, KYC documents submitted during business hours are reviewed within 2 to 4 hours. During peak periods it can take up to 24 hours. You will receive an email and SMS notification once your verification is complete. If your documents are unclear or incomplete, the support team will contact you with specific guidance on what to resubmit.

On the 98tb Login page, click "Forgot Password" and enter the mobile number or email address registered to your account. You will receive a one-time password reset link via SMS or email. Follow the link, set a new strong password, and log in. If you no longer have access to your registered contact details, reach out to support at [email protected] for manual identity verification.

No. 98tb permits only one account per player. Duplicate accounts are a violation of our Terms and Conditions and will result in all associated accounts being permanently suspended, with any balances forfeited. If you have accidentally created two accounts, contact support immediately so the issue can be resolved before it affects your standing.

To close your 98tb account, contact our support team at [email protected] with your registered name, username, and a request for account closure. Before closing, any pending withdrawals will be processed to your verified payment method. Please note that closing your account does not erase your data — records are retained as required by our licensing obligations.

Deposits & Withdrawals

Log in to your 98tb account and go to the Cashier or Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and confirm. You will receive a JazzCash payment request on your registered mobile number. Approve the transaction in your JazzCash app and the funds will appear in your 98tb balance almost instantly.

Yes, EasyPaisa is a fully supported deposit and withdrawal method on 98tb. The process is identical to JazzCash — select EasyPaisa in the Cashier, enter your deposit amount in PKR, and confirm the payment prompt on your EasyPaisa app. Deposits are credited within minutes. Make sure the EasyPaisa account is registered in the same name as your 98tb account to avoid verification issues.

The minimum deposit on 98tb is PKR 500 for JazzCash and EasyPaisa transactions. For bank transfers via HBL, UBL, or Meezan Bank, the minimum deposit is PKR 1,000. These thresholds are designed to keep 98tb accessible for players across Pakistan, from Karachi to Islamabad, regardless of their starting budget.

JazzCash withdrawals on 98tb are typically processed within 1 to 4 hours once your KYC is fully verified. Withdrawal requests submitted before midnight are usually settled the same day. A small number of withdrawals may be flagged for a routine security review, which can extend processing to up to 24 hours. You will be notified if additional review is required.

98tb does not charge any platform-side fees on deposits or withdrawals. However, your bank or mobile wallet provider (JazzCash, EasyPaisa, HBL, etc.) may apply their own transaction charges depending on your account type and transfer amount. We recommend checking with your payment provider for their current fee schedule before initiating large transactions.

Yes. 98tb supports direct bank transfers from HBL, UBL, Meezan Bank, and other major Pakistani banks via the Raast and 1LINK interbank networks. Processing times for bank transfers are slightly longer than mobile wallets — typically 4 to 12 hours for deposits and 24 to 48 hours for withdrawals. Always use the bank account registered in your own name to avoid payment delays.

Standard withdrawal limits on 98tb are PKR 200,000 per single transaction and PKR 500,000 per 24-hour period for fully verified accounts. For JazzCash and EasyPaisa, daily limits may also be constrained by the wallet provider's own caps. VIP-tier players may have elevated limits — contact support for details specific to your account level.

Games & Gameplay

98tb hosts a wide library of video slots from leading international game providers, including titles like Caishen Wins and many others across themes ranging from classic fruit machines to multi-payline video slots with bonus rounds and free spins. New titles are added regularly. You can browse the full slot catalogue from the Slot section of the 98tb platform without needing to deposit first.

Yes. Cricket betting — including PSL (Pakistan Super League) fixtures, international Test matches, ODIs, and T20Is involving Pakistan — is one of the most popular features on 98tb. You can bet on match winners, top scorers, over/under totals, and dozens of in-play markets. Markets are updated in real time during live PSL and international matches.

All casino games on 98tb use certified Random Number Generator (RNG) technology, independently audited by recognised testing laboratories. This ensures that every spin, card deal, and dice roll produces a genuinely random, unpredictable outcome. 98tb operates under an international gaming licence whose conditions require regular third-party fairness audits. You can request RTP (return to player) information for any specific game from our support team.

Absolutely. 98tb is fully optimised for mobile browsers on both Android and iOS devices. The platform runs smoothly on any modern smartphone — whether you are in Lahore, Faisalabad, or anywhere else in Pakistan — with no app download required. Simply open 98tb.org in your mobile browser, log in, and enjoy the full game library including slots, live casino, and cricket betting on the go.

Bonuses & Promotions

New 98tb players are eligible for a welcome bonus on their first deposit. The bonus is credited to your account automatically once your qualifying deposit clears — no bonus code is required. The specific bonus percentage and maximum amount may vary based on current promotions. Full details of the active welcome offer, including any minimum deposit threshold, are displayed on the Promotions page at the time of your first deposit.

Wagering requirements specify how many times you must play through a bonus amount before it converts to withdrawable cash. For example, a 30x wagering requirement on a PKR 1,000 bonus means you need to wager PKR 30,000 in total before withdrawing the bonus funds. 98tb states the exact wagering requirement for every promotion clearly in the bonus terms — always read these before accepting any offer.

Yes. All 98tb bonuses carry an expiry period, which is stated in the individual promotion's terms and conditions. Typically, welcome bonuses must be wagered through within 7 to 30 days of being credited. If the wagering requirement is not met within the expiry window, the bonus and any winnings derived from it are removed from your account. Check the Promotions page for the specific validity period of each active offer.

Yes, 98tb rewards regular players through a tiered loyalty programme. As you play more, you accumulate loyalty points that unlock higher VIP tiers — each with improved benefits including faster withdrawal processing, higher withdrawal limits, dedicated account managers, personalised bonus offers, and exclusive promotions. Contact the 98tb support team to learn more about your current loyalty tier and how to progress.

Safety & Responsible Gaming

98tb operates under an internationally issued gaming licence, which allows it to serve players in markets including Pakistan. The licence is issued by a recognised offshore gaming regulatory authority and requires 98tb to meet strict standards for player protection, fair play, anti-money laundering compliance, and responsible gaming. While online gambling regulations within Pakistan are complex, 98tb's international licence provides a legitimate framework for its operations.

The minimum age to register and play on 98tb is 21 years. This is a strict, non-negotiable requirement enforced through CNIC-based identity verification during KYC. Any account found to belong to a person under 21 is immediately suspended. Parents and guardians who suspect a minor has accessed 98tb should contact [email protected] immediately for urgent account investigation.

To self-exclude, log in to your 98tb account, go to Account Settings, and select the Responsible Gaming section. Choose Self-Exclusion, pick your preferred duration (6 months, 1 year, 2 years, 5 years, or permanent), and confirm with your account password. The exclusion takes effect immediately. Alternatively, email [email protected] with your username and desired exclusion period and the team will action it within one hour.

98tb customer support is available 24 hours a day, 7 days a week. You can reach the team via live chat from within the platform after logging in, or by emailing [email protected]. The support team handles account queries, payment issues, bonus questions, responsible gaming requests, and technical problems. Most live chat queries are resolved within a few minutes.

Still Have Questions?

Our support team is available around the clock. If you could not find the answer you needed in the FAQ above, here are the fastest ways to get in touch with 98tb.

Live Chat

The quickest way to get help. Log in to your 98tb account and open the live chat widget from any page. Average response time is under 3 minutes.

Available 24/7

Email Support

For account queries, KYC documents, or detailed payment questions, email the 98tb support team. Responses are typically sent within 2 hours.

[email protected]

Responsible Gaming

Need to set limits, request a cooling-off period, or start a self-exclusion? Visit the Responsible Gaming page for full guidance and tools.

View Responsible Gaming

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